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Award Category:

Hospitality

 

This award recognises businesses that excel in hospitality services, particularly in the preparation and distribution of food and/or beverages. It recognises those who uphold the highest standards of quality and customer service while making a meaningful contribution to the local economy and community.

Eligible businesses include:
 

  • Restaurants

  • Cafes

  • Pubs and Bars

  • Catering Services

  • Delis

  • Fast Food Restaurants

  • Entertainment Venu

 

Judging Criteria:

The Best in Business judges will evaluate the following criteria when judging excellence in this category:

  • Product & Service Quality – Quality and consistency of offerings.

  • Customer Experience – Overall guest experience and satisfaction.

  • Innovation – Creativity in offerings and service.

  • Business Operations – Effective day-to-day management.

  • Business Performance & Financial Sustainability – Demonstrates profitability, cost management, and long-term viability.

  • Community & Local Engagement – Support of local suppliers.

  • People & Culture – Staff engagement and development.

  • Inclusiveness & Accessibility – Inclusive environment.

Phone: 0428 332 110

Email: mail@gcci.com.au

Office Address: 11 Drewe Street I Gladstone 4680

Postal Address: PO Box 1210 I Gladstone I 4680

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